Whether through messages, using the chat function, or calling directly.
I remember I had an urgent TAFE assignment that needed to be submitted within 24 hours, the customer care guys were quite accommodating and I was able to not only submit my assignment on time, but also, I received really good scores.
I received quality assistance.
They have been handing my essays for me and I have been scoring high grades.
The customer care support staff is responsive.
I benefited a lot from this course.
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